When you’re sick and need care, our team is standing by around the clock. Available 24/7, our providers can help get you on track as well as order prescriptions, if needed.
Please Note: Scheduling an appointment is as easy as calling our office to choose an appointment time that works for you. Around your scheduled appointment time, you will receive a call from a DocOnAlert representative that will assist you in joining the virtual appointment from your computer, tablet, or smartphone.
What We Don’t Treat
While our providers are able to treat most common issues, there are conditions that we don’t treat. Please see an in-person doctor or hospital if you experience any of the following:
Traumatic brain or spinal cord injury*
Chest pain and/or numbness
Vomiting or coughing blood
Lacerations & Large Cuts
Acute Vision Changes
Loss of consciousness
Congestive Heart Failure
Stroke Like Symptoms
Our providers are unable to write prescriptions for controlled substances such as codeine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.
*Please note, this limitation is for the immediate period following a spinal cord or traumatic brain injury, which may need in person emergency or trauma medical services. We are able to treat people who have a history of a traumatic brain or spinal cord injury that have non-emergent medical needs.
**People who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.