Medical Care
When you’re sick and need care, our team is standing by around the clock. Available 24/7, our providers can help get you on track as well as order prescriptions, if needed.
Please Note: Scheduling an appointment is as easy as calling our office to choose an appointment time that works for you. Around your scheduled appointment time, you will receive a call from a DocOnAlert representative that will assist you in joining the virtual appointment from your computer, tablet, or smartphone.
Cold & Flu
Here are some of the things we can help with and treat:
Head Aches
Here are some of the things we can help with and treat:
Skin Conditions
Here are some of the things we can help with and treat:
Women’s Health
Here are some of the things we can help with and treat:
And more
Men’s Health
Here are some of the things we can help with and treat:
Sexually Transmitted Diseases (STI)
Here are some of the things we can help with and treat:
What We Don’t Treat
While our providers are able to treat most common issues, there are conditions that we don’t treat. Please see an in-person doctor or hospital if you experience any of the following:

Traumatic brain or spinal cord injury*

Chest pain and/or numbness

Vomiting or coughing blood

Lacerations & Large Cuts

Acute Vision Changes

Drug Overdose

Loss of consciousness

Broken bones

Severe burns

Ear infections**

Congestive Heart Failure

Stroke Like Symptoms
Our providers are unable to write prescriptions for controlled substances such as codeine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.
*Please note, this limitation is for the immediate period following a spinal cord or traumatic brain injury, which may need in person emergency or trauma medical services. We are able to treat people who have a history of a traumatic brain or spinal cord injury that have non-emergent medical needs.
**People who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.